Trusted Air Conditioning Installers in London​​

An air source heat pump installation starts with a free site survey to assess your property’s heating needs. Our ASHP installers will recommend the right model and layout, install the outdoor and indoor units, integrate them with your existing system, and commission the system to ensure optimal performance.

The timeline varies based on the property and system complexity, but most domestic installations are completed within a day or two. Larger or commercial settings may take longer. Our team provides clear timelines before work starts.

Yes. ASHP systems can replace traditional boilers and offer a more energy-efficient, low-carbon heating solution. Our experts will determine if your property requires system modifications for best results.

In most cases, air source heat pumps fall under permitted development rights, but it’s always best to check with your local authority, especially for conservation areas or flats.

Regular servicing helps maintain efficiency and longevity. Annual checks by qualified engineers are recommended to clean filters, inspect components, and ensure smooth operation.

Yes. We offer professional air conditioning installation and servicing along with heat pump and ventilation services, making us a one-stop choice for climate control.

Yes. Cool 365 Ltd stands behind its work with warranties on installations, reflecting our commitment to quality and customer satisfaction.

We cover a wide range of issues, including power interruption, ineffective temperature control, compressor faults, blocked filters, overheating concerns, unresponsive control systems and more. After a thorough diagnosis, we’ll discuss the most effective solution to get your system working properly again.

Yes. We understand that AC failures can occur unexpectedly, and often at the worst possible time. That’s why we offer rapid response emergency repair services across Blackheath and London to quickly restore comfort and minimise disruption.

Absolutely! All our technicians are fully qualified, F-Gas certified and experienced in working on domestic and commercial systems. Their technical expertise ensures each repair meets high standards of quality and safety.

Response times vary depending on availability, but we aim to attend urgent and emergency situations as quickly as possible. When you contact us, we’ll always give an honest estimated timeframe for attending your site.

Yes. Transparency is a core part of our service. After identifying the issue with your system, we’ll talk you through the necessary repairs and provide a clear quote before any work begins.

Definitely. Prompt and professional repair work can prevent minor faults from becoming major problems, preserving efficiency and extending the useful life of your unit when combined with regular servicing.

Yes. Beyond repairs, Cool 365 Ltd offers comprehensive air conditioning installation and servicing packages, ensuring your system is installed correctly and maintained for optimal performance all year round.

We recommend at least once a year for most residential systems, and more frequently for commercial systems with heavy use. Regular servicing improves efficiency, prevents costly breakdowns and extends lifespan.

Our servicing includes thorough inspection of filters, coils and fans, refrigerant level checks, electrical testing, cleaning where needed, performance analysis and recommendations for optimal operation.

Yes. Cool 365 Ltd’s engineers are fully qualified to work on all makes and models of air conditioning units, including heat pumps and MVHR systems.

Most servicing appointments take between 60–90 minutes, depending on system size and condition. We aim to minimise disruption and complete work efficiently.

Regular maintenance improves energy efficiency, lowers running costs, reduces risk of failure, enhances air quality and extends system lifespan.

Yes. After a professional air conditioning installation, ongoing servicing helps protect your warranty, ensures efficiency and maintains performance over time.

An MVHR (Mechanical Ventilation with Heat Recovery) system continuously brings fresh air into your property while expelling stale air. It recovers heat from outgoing air and transfers it to incoming air, keeping your home or business warm in winter and reducing energy use. This system improves indoor air quality, reduces condensation, and maintains a comfortable environment year-round.

Cool 365 specializes in MVHR installations in London and surrounding areas. Our team provides tailored solutions, expert installation, and ongoing support. We ensure your system operates efficiently, quietly, and reliably, giving you peace of mind and long-term comfort.

Yes! Our team can coordinate your MVHR installation with existing AC installation to create a fully integrated climate control solution. This ensures optimal airflow, energy efficiency, and comfort throughout your property without any disruption to your daily routines.

Regular maintenance is essential for peak performance. Typically, filters should be checked and cleaned or replaced every 3–6 months, depending on usage. Our team at Cool 365 provides ongoing support and maintenance, ensuring your MVHR system continues to deliver clean air, energy efficiency, and reliable operation for years.

We offer free surveys to assess your property’s layout, ventilation needs, and energy goals. Our experts then recommend the most suitable MVHR system for your home or business in Blackheath.

Installation times vary depending on system size and complexity, but most residential installations can be completed within a day. Larger commercial projects are scheduled to minimise disruption and ensure efficiency.

Absolutely. We recommend and install high-efficiency units designed to reduce energy consumption while maintaining optimal cooling and heating performance.

Yes, we can replace or upgrade older systems to modern, high-performance units. This includes re-siting equipment, updating controls, and improving energy efficiency.

Yes, we handle both small offices and large commercial buildings, offering tailored installation, maintenance, and repair services for all types of business environments.

Yes, our experienced installers can assess and adapt solutions for older buildings, ensuring compliance with safety regulations while delivering modern, efficient systems.

System selection depends on room size, ceiling height, heat sources, and usage. A professional assessment ensures correct sizing and efficiency.

Yes. Many modern systems offer reverse-cycle functionality, delivering both cooling and heating from one unit.

Most systems benefit from annual servicing to maintain efficiency, prevent breakdowns, and ensure healthy airflow.

Yes. With careful planning and discreet unit placement, systems can be installed while respecting architectural restrictions.

Costs vary based on system type, number of units, installation complexity, and electrical requirements.